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Verified Reviewer

Better off going with thunder tv | Spectrum in Rockingham, North Carolina

Update by user 2 days ago

lowered my bill

Original review posted by user Jan 15

The last two months my bill has gone up $30.00. This is why people are leaving this company. When you are on a fixed income you can't afford their prices.
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Review
#1762372 Review #1762372 is a subjective opinion of poster.
Service
Spectrum Tv Service
Pros
  • Thier price
Cons
  • Cost
  • Go up every month
Reason of review
Pricing issue
Preferred solution
Price reduction
Tags
  • Poor Customer Service And Intern

Do not get service | Spectrum

1.1
Details
We live in a good community and every time the weather is bad and sometimes nothing is wrong we lose service with no credit to account. Had happen three time in the previous year/this year.
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Review
#1761423 Review #1761423 is a subjective opinion of poster.
Service
Spectrum Tv Service
Reason of review
Cable keep going out when our bill is paid
Preferred solution
Deliver product or service ordered
Tags
  • Spectrum Sucks

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.4
Details
I cannot begin to express how terrible Spectrum is. When we initially tried to sign up for service their technicians came out a half dozen times before they finally determined that we couldnt get service without running a new cable to our house. The price for this was...
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1 comment
Machele
#1786634

My head is still reeling at the thought of someone actually paying a cable company money to run a cable to their house instead of considering it THEIR duty to do so if they want your business. You must really have a need to watch the telly.

Review
#1725436 Review #1725436 is a subjective opinion of poster.
Service
Spectrum Tv Service
Cons
  • Dissatisfied with current product so will not upgrade
  • Tv service does not work
  • Support stinks
Reason of review
Damaged or defective
Loss
$3300
Preferred solution
Deliver product or service ordered
Tags
  • incompetent
  • Dvr Recorder Issues
  • Spectrum Terrable Customer Service
1.0
Details
prior to spectrum i had bright house as my cable provider.i was very pleased with their service...not many outages,very customer oriented and attentive follow up. then Spectrum acquried the co.lots of startup glitches...cable and internet services kept having...
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Review
#1708590 Review #1708590 is a subjective opinion of poster.
Service
Spectrum Tv Service

If you like old Japanese movies, you will LOVE Spectrum

Watching Spectrum TV is like watching old Japanese movies, The dialog comes out, then the lips start to move. I am turning it off for good. Unfortunately, all I can do is stop watching TV because I still have to pay for it as it is a part of my condo fee. The internet is good but the TV sucks.
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Review
#1703377 Review #1703377 is a subjective opinion of poster.
Service
Spectrum Tv Service
Pros
  • Internet
Cons
  • Worse picture quality than most north korean channels
Reason of review
Bad quality
Preferred solution
There is no solution and please DO NOT contact me.

Live football game delays during plays | Spectrum in Union, Ohio

1.0
Details
So watching live football games on Spectrum through my Roku. Play starts off then "bam" there's a delay and all of the sudden the play is over. I saw the snap, saw a bit of the play starting but then WTF missed the entire play. That ain't cool Spectrum! Might as well cancel my service and watch the game on something else. Fix it!
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Review
#1673283 Review #1673283 is a subjective opinion of poster.
Service
Spectrum Tv Service
Cons
  • Delay during football games miss half the plays
  • Buffers more than mid 2000 internet adult videos
  • Worse picture quality than most north korean channels
Reason of review
Not as described/ advertised
Preferred solution
Deliver product or service ordered
Tags
  • Buffersmorethan Mid 2000Pornvideos

YUCK! | Spectrum

2.8
Details
We have had service ONE DAY and it doesn't work. Two techs have been out, now we are on the phone with tech support and no resolution. So mad at my mate for changing from Direct TV! They were AWESOME, even though they couldn't help the lightning outages during storms. still better than this.
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Review
#1645761 Review #1645761 is a subjective opinion of poster.
Service
Spectrum Tv Service
Cons
  • Not working after installation
  • Those stupid boxes
Reason of review
Bad quality
Preferred solution
Deliver product or service ordered
1.0
Details
I have this stupid box which has to be unplugged, and rebooted almost daily. I had the science channel( 89) until two weeks ago which now if I want it I have to pay extra for. Channels 39 through 44 are pixelated to the point of being unwatchable. You are badgered...
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Review
#1639790 Review #1639790 is a subjective opinion of poster.
Service
Spectrum Tv Service
Cons
  • Unreliable service and constant commercials
  • Entire experience
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
My husband returned the tv box that was just 2 days into the next months billing period and got charged for the WHOLE month. We kept the internet service because it's all we can afford at this time. Feel that this extra charge was very unfair. Could have been applied...
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1 comment
Anonymous
#1739833

I had the same exact thing happen to me it was even 2 days also but the spectrum stuff was not even hooked up and the internet service did not work and they could not fix it, so they told me I would not owe anymore money but than I got a new bill for the next month service so I called trying to explain and even talked to a manager and he was very rude and was raising his voice at me telling me he did not care and that I owed the money no matter what I did so I paid the bill but felt like I was the victim of a scam .They should be in a lot of trouble for what they are doing and no one even cares except the victims ! I would strongly say nobody should ever sign up for any services they offer ever I know I wont again!

Review
#1635849 Review #1635849 is a subjective opinion of poster.
Service
Spectrum Tv Service
Cons
  • Services lack of customer concerns attitude
Reason of review
Poor customer service
Loss
$100
Preferred solution
Let the company propose a solution

Contact Spectrum Customer Service

Website:
www.spectrum.com
Mailing Address:
6845 E US Hwy 36 suite 500
Avon, Indiana 46123
United States
Phone:
(855) 757-7328
All Spectrum Contacts

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Spectrum reviews

Should be out of business | Spectrum in Yucaipa, California

for the last two weeks we have programmed shows to record and it shows they will be, but when we go to watch them they were not recorded. Then this morning the parade in washington . We have had enough and are going to get rid of spectrum. Its better to have local tv than to have cable that doesnt work, wont record and only shows their political views.l If you have this service, Good Luck!
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Review
#1576862 Review #1576862 is a subjective opinion of poster.
Service
Spectrum Tv Service