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1.5
Details
After moving, I signed up for their package and got 3 movie channels plus popular tv package. After a time they took Cinemax away with no compensation in price or channel. Their internet is spotty at best in the same room as the router! Drops in and out, randomly...
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Review
#1595776 Review #1595776 is a subjective opinion of poster.
Service
Spectrum Silver Tv Package
Pros
  • Have some local stores
Cons
  • Website practically unusable
  • Terrible customer service
  • Price and channel bait and switch
Reason of review
Poor customer service
Loss
$30
Preferred solution
Deliver product or service ordered
Tags
  • Price Change
  • Spectrum Customer Service
  • Bait And Switch Tv
1.0
Details
Received a letter from Charter/Spectrum dated January 12, 2019 from Kathleen Grifffin, VP, Marketing Communications, saying Cinemax* would no longer be included in the Spectrum TV* Silver Package as of February 15, 2019. I'm currently on my 3rd phone call trying to...
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1 comment
Anonymous
#1675045

I got the same letter and downgrade with no reduction in bill.this nothing more than outright theft.

Review
#1460568 Review #1460568 is a subjective opinion of poster.
Service
Spectrum Silver Tv Package
Cons
  • Customer service
Reason of review
Pricing issue
Loss
$15
Preferred solution
Price reduction

Contact Spectrum Customer Service

Website:
www.spectrum.com
Mailing Address:
6845 E US Hwy 36 suite 500
Avon, Indiana 46123
United States
Phone:
(855) 757-7328
All Spectrum Contacts

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