Product: Spectrum Internet Service Clear all filters (0 of 6 reviews match)
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I first had internet service installed in May of last year. Ever since I have had nothing but problems with it. I was promised 100Mbps and have never gotten anything close to that speed. Right now I'm getting 2.6 Mbps and still paying full price. They have made...
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1.0
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Spectrum Internet Service
I didn't like
  • Quality of service nor their customer service
#1260389
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Spectrum - Over charged for what I receive

This company is absolutely pathetic. Their internet speed is for *** This company should be sued for lying to the public. Charging for fast internet speeds and delivering far less. This company was sued for doing exactly that back east. Will somebody please put this company out of business.
1.1
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Spectrum Internet Service
#1244855
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Calling Spectrum again I learned none of the changes discussed the day before were implemented and the man then implemented them but said the cost had to go up a few dollars a month. I agreed and accepted. Then I try to program the DVR, and it’s not available. Calling...
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1.4
Garfield Heights, Ohio
Product
Spectrum Internet Service
I liked
  • Friendly service rep
I didn't like
  • Deceptive practices
#1187891
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I recorded three different agents at spectrum admit to "pushing" arris software into my modem. Then they pushed the blame on arris. Arris vehemently deny it and furthermore state that i don't even own an arris modem! My modem was developed by motorola and was pre-arris...
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1.0
Product
Spectrum Internet Service
I liked
  • Criminal racketeering profiteering simply change name at will
I didn't like
  • Fcc reflexive spectrum monopoly decision simply drop issue
#1177451
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My Spectrum communications bill increased from $145 to $176 per month. I called and was told if I turned my DVR in the price including the monthly DVR rental and DVR service would drop down to $160. I brought the DVR to the Spectrum location in Brandon on 1/04/2018 and...
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Spectrum Internet Service
#1176286
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I have had the same service, initially Time Warner then Spectrum for 4 years. Paid every bill and don’t owe them anything. I get solicitations from them weekly on bundle deals they have available for me. Meanwhile at 55 all I really use internet and every time I look...
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2.0
Product
Spectrum Internet Service
I liked
  • Reliable internet service
I didn't like
  • Constant mailers about deals i can not get
  • Waste of time dealing with cs
  • No incentive to loyal customers
#1163619
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