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Buyer beware | Spectrum

1.0
Details
I am a new business owner. Attempted 3 days in a row to get services turned on. Three days in a row a no show. All I keep hearing is "I am sorry." I don't want I am sorry I want service. Had to go with Verizon. Very! Very! satisfied. I am Muslim and I wonder if they were decimating against me.
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Review
#1714935 Review #1714935 is a subjective opinion of poster.
Service
Spectrum Internet Installation
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution
Tags
  • unreliable

Worthless company | Spectrum in Hoover, Alabama

On the day they were supposed to come, we finally got someone to say we were next on the list. Needless to say, they never showed up. On day two we are now being told they will be there sometime between now and 9 tonight. Its 9 am on as Sunday. We feel like we are in the middle of the movie "the Cable Guy". This company is a joke.
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Review
#1425277 Review #1425277 is a subjective opinion of poster.
Service
Spectrum Internet Installation
Reason of review
Order processing issue
Did not care that I needed internet for work. Customer service has to transfer you around. Manager is a moron that did not understand that my phone number was never connected to the account. It never was until after the install. Ancient technology on the equipment...
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Review
#1312241 Review #1312241 is a subjective opinion of poster.
Service
Spectrum Internet Installation
Reason of review
Order processing issue
1.0
Details
I checked options for contracting internet with Spectrum and Verizon. The Spectrum website stated that there is no installation charge and neither a router charge. Well that is a very big lie! 1. It is definitely needed when you move to a new apartment to have someone...
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Review
#1246139 Review #1246139 is a subjective opinion of poster.
Service
Spectrum Internet Installation
Reason of review
Not as described/ advertised
Preferred solution
Price reduction

Contact Spectrum Customer Service

Website:
www.spectrum.com
Mailing Address:
6845 E US Hwy 36 suite 500
Avon, Indiana 46123
United States
Phone:
(855) 757-7328
All Spectrum Contacts

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