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Was given a promise on a price for phone and cable bundle that was not honored | Spectrum

2.1
Details
Was given a price on phone and cable bundle that was not honored and was not able to speak with anyone who could help me
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Review
#1684732 Review #1684732 is a subjective opinion of poster.
Service
Spectrum Deal
Pros
  • I get to watch tv
Cons
  • Not taking care price wise of 15 year customer
Reason of review
Not as described/ advertised
Loss
$10
Preferred solution
Price reduction
Tags
  • Price Change
2.4
Details
I spoke to a representative at Spectrum July 5, 2019 and he convinced me to switch to their mobile service. I was told that I could not use my existing Iphone 8 Plus, and that I would have to get a new one. He told me that I could take my existing phone to the closest...
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Review
#1605046 Review #1605046 is a subjective opinion of poster.
Service
Spectrum Deal
Cons
  • Company does not own mistakes
  • No customer loyalty
Reason of review
Pricing issue
Loss
$900
Preferred solution
Take back the Iphone X I didn't need and allow me to use my current phone

Lies from spectrum

This company lies lies and more lies took two receiver back did not get 15.00 for returning them back instead was told my promotion had ended so I’m being charged the same thing for two receivers instead of four plus was told that in my area broadcasting service fees had gone up how convenient for them it is so frustrating to speak to them and expect them to understand since they probably get it for free
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Review
#1525899 Review #1525899 is a subjective opinion of poster.
Service
Spectrum Deal
Reason of review
Pricing issue
Preferred solution
Let the company propose a solution

Unaffordable pakages. | Spectrum in Roseburg, Oregon

5.0
Details
I am a disabled Vietnam Vet, I am on a fixed income, I have looked at some of your other packages, to me they have way to many channels and are way out of my limited income range, I was looking into the package which has local channels and I pick 10 other, the price came out to be more than I could afford. If I can`t find an affordable package, I will have to look elsewhere or find another way, although I am very happy with Spectrum .I hope you can help, Thank you, Sid Williams
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Review
#1424894 Review #1424894 is a subjective opinion of poster.
Service
Spectrum Deal
Pros
  • I have always liked spectrum
Reason of review
Bundle priceing
Preferred solution
Let the company propose a solution
Spectrum left a flyer on our porch last year promoting a special offer, we contacted the sales rep who came to our home. The sales rep assured us several times that at the end of the promotion period our bill would only increase $10.00. Well we received a bill last...
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Review
#1221724 Review #1221724 is a subjective opinion of poster.
Service
Spectrum Deal
Reason of review
Not as described/ advertised
1.4
Details
that I could get a senior discount if I drove to a Spectrum store. When after driving for 45 mins. waiting until the clerk came back from lunch (1/2hr) I was told that they no longer give it. Does the company not keep in contact with their stores? I think I should be...
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Review
#1215752 Review #1215752 is a subjective opinion of poster.
Service
Spectrum Deal
Cons
  • No longer giving senior discounts
  • Waste of time dealing with cs
  • Price constantly goes up
Reason of review
Pricing issue
Preferred solution
Price reduction
I started getting promotion offers for Spectrum streaming for $19.95 a month, not just once but no fewer than 3 times in the past few months. I finally decided that since I pay $28.00 per month for my current streaming application that I may just take them up on the...
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Review
#1166597 Review #1166597 is a subjective opinion of poster.
Service
Spectrum Deal
Cons
  • Constant mailers about deals i can not get
Reason of review
promotion not available
Preferred solution
Let the company propose a solution

Contact Spectrum Customer Service

Website:
www.spectrum.com
Mailing Address:
6845 E US Hwy 36 suite 500
Avon, Indiana 46123
United States
Phone:
(855) 757-7328
All Spectrum Contacts

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