Product: Spectrum Customer Care Clear all filters (0 of 7 reviews match)
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After fighting with these people for over 2 months, 6 times, 1st by mail, 2nd 3 times by internet and twice at there service center, they finally sent me check for $500, the early termination fees: dish at $271.27 and hughes net at $325.00, $596.27 total, what I leaned...
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h.kitchener
h.kitchener

Charter's internet service is good, fast and reliable in my area. Their email is amateurish and unreliable. Apparently, their word is not to be believed in the area you compla...

2.0
Product
Spectrum Customer Care
I liked
  • Internet
I didn't like
  • Buy out contract deceitful tactics
#1362959
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On 07/18/2018 I had made my 4th visit to the Mount Vernon Spectrum POOR Customer Service. Tiffany the service representative , brought up the account and told me I was allotted only one converter device. I asked why only one when last week when I was there it was...
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1.0
Product
Spectrum Customer Care
I didn't like
  • See review
#1306035
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Mycheck@spectrum is a scam

I signed up with spectrum TV with agreement with spectrum to buyout my old contract with dish. It's been 4 months and counting with nothing but the runaround and custom care hangups or put on indefinite hold. Im totally disgusted, what a shitty way to do business.
1.2
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
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Product
Spectrum Customer Care
#1296478
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I do not wish to refer: any new customers to Spectrum if they promise you a buy out contract, they have lied to us and taking advantage of Seniors such as me and my husband . :poop: Since Mar 2018 and now in 2 days June 2018. I still have to pay the other company and...
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Product
Spectrum Customer Care
#1266739
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Spectrum acquires TWC. 1 of my cable boxes that allow playback of programs recorded on DVR dies. I live in Mt Vernon NY and stopped by the Spectrum Store on Mcquestion Parkway. They gave me a replacement box. Couple weeks later I discover I can't play any recorded...
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1.0
Product
Spectrum Customer Care
I didn't like
  • Customer store service store reps sat may 26 12 45 pm no help
#1264884
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Glad to see all these negative reviews! At my home we do not have a choice as the cut my one block out when running lines! I live on a 3 block street and they ran service to the first two blocks and cut the 3rd block out! All the streets and neighborhoods around me...
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Product
Spectrum Customer Care
#1227029
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Sick of the rude, lying customer service at Spectrum. This has been going on for years. I could fill ten pages of these rude, lying people & incidents. The most recent happened September-December. Long story short-They did not uphold the price that I had been given. I...
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1.7
Product
Spectrum Customer Care
I didn't like
  • Lying rude people for constant trouble with service
#1195508
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