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Poor company. Do your home work, (I didn't unfortunately), If I had I would not of went with them. | Spectrum in Tucson, Arizona

1.6
Details
Don't honor quoted pricing. Poor, confrontational customer service. Pricing policies very suspect.
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1 comment
Latecia
#1796051

I know how you feel , All these companies want to do is make money , but concerned whether their products are working properly, then you have to pay for them coming out, OH but their employees services is FREE!, so you think they care, NO!!!!

Review
#1744906 Review #1744906 is a subjective opinion of poster.
Service
Spectrum Cable Tv Service

NOT. HONORING THEIR PRICES ON BUNDLE SERVICE FOR TV, PHONE, AND INTERNET SERVICE | Spectrum in Christmas, Florida

1.3
Details
They SENT ME AN EMAIL ABOUT A SPECIAL PRICE FOR THE BUNDLE PACKAGE FOR CABLE TV, PHONE AND INTERNET, WHEN I CALLED ABOUT THE SERVICE THEY SAID ONLY NEW CUSTOMERS ONLY? WHY BOTHER SENDING ME THIS EMAIL WHEN I HAVE BEEN THEIR CUSTOMER OVER 35 YEARS? THEY DONT GIVE SENIORS A BREAK AND RAISE THEIR RATES EVERY MONTH. I AM PAYING OVER 200.00 FOR THEIR SERVICE.
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Review
#1739363 Review #1739363 is a subjective opinion of poster.
Service
Spectrum Cable Tv Service

Dump spectrum

if you have spectrum you need to drop them if you are a conservative , I have been trying to watch this impeach trial , but they keep buffering and not letting anyone see what is actually going on. But if you go on cnn, or MSNBC you don't have this problem. dump them.
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2 comments
Anonymous
#1790458

I have the exact problem when trying to watch CNN or MSNBC, thought they (Spectrum) were only allowing FOX to get through. Tried getting cheaper service via computer but had to pay extra for CNN and MSNBC, FOX however was a freebie.

Anonymous
#1781260

this is what they are doing to me, I have called and just got a lot of bs

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Review
#1712701 Review #1712701 is a subjective opinion of poster.
Service
Spectrum Cable Tv Service
Cons
  • Buffering fox news
Reason of review
Bad quality

Maybe??????? | Spectrum in Schofield, Wisconsin

1.6
Details
Every time I have to reboot the system its take at least a half an Hour. Very slow. Usually have to re boot once a week. Usually on the week end. Gets to be a bit tiring. Internet is slow also. Thinking about going back to dish.
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Review
#1709608 Review #1709608 is a subjective opinion of poster.
Service
Spectrum Cable Tv Service
1.6
Details
Internet guarantee is "at least" 200 mbps download. Well that's a sometimes yes, sometimes way NO. TV, absolutely the worst cable connection we've ever had. And we've had AT&T U-Verse, DISH, DirecTV, FIOS and the Old TWC. Problems include but are not limited to,...
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1 comment
Anonymous
#1797027

internet sucks, they buffer or freeze fox news

Review
#1709164 Review #1709164 is a subjective opinion of poster.
Service
Spectrum Cable Tv Service
Reason of review
Not as described/ advertised
2.5
Details
After my husband died I cut off the service because it was in his name and he had way too many cable boxes throughout the house to feed his TV addiction. When signing back up in my name and signing the printouts, I noticed the lady had entered my first name...
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Review
#1691954 Review #1691954 is a subjective opinion of poster.
Service
Spectrum Cable Tv Service
1.8
Details
I called 2 days ago about my bill. the lady tells me I am in some legacy program she makes a suggestion about getting my bill cheaper down to $130 a mo or less. She say take the equipment in on Sat for new equipment and everything will be good. Today I turned on my TV...
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Review
#1664780 Review #1664780 is a subjective opinion of poster.
Service
Spectrum Cable Tv Service
Reason of review
Problems with payment

Pissed off customer | Spectrum in Mililani, Hawaii

1.0
Details
I get "please wait" whenever I turn on my TV, Frequently the Guide does not work properly. Moves channels in upper left box, but not in the lower part of the guide. I have to look through every damn channel rather than the 7 that are usually shown on the lower part of guide.
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Review
#1661133 Review #1661133 is a subjective opinion of poster.
Service
Spectrum Cable Tv Service
Reason of review
Bad quality
1.2
Details
Changed from residential to business and got charged 100% more than what was posted in the online Ads. It took one week for them to finish the change and charged me $500.00 for the equipment the technician took from my home. After many hours over the phone listening to...
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Review
#1643246 Review #1643246 is a subjective opinion of poster.
Service
Spectrum Cable Tv Service
Pros
  • Have all the cable services
Cons
  • Have the worst costumer service ever among other providers

Contact Spectrum Customer Service

Website:
www.spectrum.com
Mailing Address:
6845 E US Hwy 36 suite 500
Avon, Indiana 46123
United States
Phone:
(855) 757-7328
All Spectrum Contacts

Spectrum Reviews

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Spectrum reviews

Billed fraud | Spectrum in Columbus, Ohio

1.1
Details
I was over billed 22.50 a month for over a year. They refused to reimburse me for loses last 60 days. I have complained to the BBB and Ohio Attorney General's office.
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Review
#1614051 Review #1614051 is a subjective opinion of poster.
Service
Spectrum Cable Tv Service
Pros
  • Internet
Cons
  • Service and billing
  • Service
Reason of review
Over billing
Loss
$270
Preferred solution
Full refund
Tags
  • Price Change