OMH Horrible service for less than 1 yr now they raised my bill from 141 /mo to 179??? | Time Warner Cable in Milwaukee, Wisconsin

1.0
Details
Oh yes Spectrum and I have been working together for months on so much pixeling and lines and freezing that it was not funny anymore. I actually bought a new tv, had that exchanged for another bought new phones as I am disabled and have a landline too...and new surge protector. Then last month I get a letter from A Sam Araji Charter....with a number to call stating they are up grading my fees called a bump up after 1 yr of being on a bundle of 29.99 for each service. My bill just went from 141/month for 3 services to $179 and they won't budge for someone who is disabled and seniors..... This is what they wrote in our newspaper but they are not following any of it....Spectrum is evil not Uverse. As far as I am concerned they are simply liars.....pure and evil. They have no regard for their consumers and i have over 10 pages of communications, tech id's and things dates, times etc..of what I was told that has never happened. Spectrum sucks to say the least. Write to someone to get another cable company this is a monopoly and not fair at all thanks to Mr Trump where is the downgraded fees for their tax credits? http://archive.jsonline.com/business/charter-says-changes-coming-for-time-warner-cable-customers-b99746159z1-383533321.html "Want to write to the VP's here goes... Kathleen.griffin@charter.com patti.mosenberger@charter.com yohance.yellock@charter.com ( vP of billing) Sam.araji@charter.com ( he is who raises your bill but says your not in their company??) Go for it and start complaining......
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Review
#1187222 Review #1187222 is a subjective opinion of poster.
Service
Spectrum Bundle
Pros
  • Bundled rates for disabled
  • Bundled services at lower rates for seniors
Cons
  • Remote charges i mean come on its paid for by now
  • Freezing issues
  • Having to call constantly for pixeling
Reason of review
Pricing issue
Loss
$500
Preferred solution
Price reduction
Tags
  • Poor Service Quality

False promises on billing after introductory offer. | Time Warner Cable in San Bernardino, California

1.0
Details
When I signed up for Spectrum TV, internet and phone in January 2016, I was told, indeed, promised, that at the end of the introductory rate period, in one year, if I called and requested it, I could receive the current introductory rate for the following year. The introductory rate in January 2017 was unchanged from 2016. I called and asked to be renewed at the same rate, and after spending more than one hour on hold, speaking to three different people, I was told no, we will not honor that even if you were told it when you signed up, and your bill will increase notably, by about $360 per year. The last person was extremely rude, and just hung up. Do not believe anything you are told by Spectrum. They obviously believe it is all right to lie to customers to get their business and then refuse to honor their commitments. Do not trust what you are told.
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Review
#1164177 Review #1164177 is a subjective opinion of poster.
Service
Spectrum Bundle
Reason of review
Pricing issue
Loss
$360
Preferred solution
Price reduction

Contact Spectrum Customer Service

Website:
www.spectrum.com
Mailing Address:
6845 E US Hwy 36 suite 500
Avon, Indiana 46123
United States
Phone:
(855) 757-7328
All Spectrum Contacts

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