Product: Spectrum Bundle Clear all filters (0 of 18 reviews match)
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Spectrum - Worst I’ve had in years.

Constantly gets interrupted and loose cable and internet. Unfortunately my apt community comes with as part of the rent so I’m pretty screwed.
1.7
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
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Product
Spectrum Bundle
#1447033
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Spectrum - Rate increase

Internet rate increase, no deals for long time customers. After the 1 year promo rate increased $20.00. When you call customer service is courteous, but no help. They can only tell you the company scripted story.
Product
Spectrum Bundle
#1442158
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They have bad customer service all around. You go into the store and want to ask a question about services, BAD Attitude off the get go. It is hard to speak to someone with attitude. I was always told even if having a bad day, always smile and be pleasant with...
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1.1
Product
Spectrum Bundle
I didn't like
  • See review
  • Services lack of customer concerns attitude
#1423669
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September 12, 2018 When I agreed to subscribe to the Advertised Internet, Cable & Voice all for $29.99 each around or on January 23, 2018 after seeing the constant advertisement; I spoke to a CS representative extensively as I am disabled, planning to return to the...
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1.0
Product
Spectrum Bundle
#1422324
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Spectrum - No loyalty to exesting customers

Why is there no loyalty to the existing customer? Why should we still pay twice as a new customer? This is why you are loosing massive customers because of the fire stick that we can use for nothing!!!!!! No thanks for our loyalty but bend over because you don't care about any of us.
Product
Spectrum Bundle
#1413940
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Brighthouse was a much better company. Now since sprectrum went digital you have to have a box of what you get charged for. You can't use your own dvd player to record shows and movies you have to rent theirs of what you also get charged for I didn't need digital. Did...
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Anonymous
Concerned Consumer

I'm sorry, I work for Spectrum and I don't live in a mansion nor do I have a car or go on any trips. I live in a small 1 bedroom apartment with *** in my bathroom ceiling. I w...

h.kitchener
h.kitchener

Spectrum sets their prices and if you don't want to pay it, then no one is forcing you to do so. That said, a wise person will cancel their TV service and retain just their in...

1.0
Product
Spectrum Bundle
I didn't like
  • Cost
  • That im getting ripped off paying for service that i cannot get
#1394583
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I signed up for Spectrum triple play bundle for 128 a month. I was told, that after one year, I would be charged the going rate, which was 144. Well, I got my bill yesterday (November 1, 2018) and the bill was almost 200!! I called billing and they told me that the...
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1.1
Product
Spectrum Bundle
I didn't like
  • Uninformed technical support
  • Customer service
#1393166
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I called back the original Spectrum person and she said she didn’t mess it up, the installer did. She also told me that I am now paying $200/month to get the same channels I already had. She said I didn’t need Pac TV. How does she know what channels I need?! After...
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Product
Spectrum Bundle
#1385496
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Switched from DirectTV after AT&T started hiking prices mercilessly. Internet service is pretty good - decent speeds and fairly reliable. TBH, that's most important so likely would stay with them for that alone. Unfortunately they insist on bundling. Phone works, but...
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Product
Spectrum Bundle
#1337329
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After eighteen months of Spectrum Cable in our house, it’s time to say goodbye. The continued raiding of our channel lineup has become such an issue that it was decided upon by family members months ago when the last raid occurred, that we’d move our business to...
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FreeCassowary
FreeCassowary

Just wait another 18 months. I am locked in at $180.00. Bye Spectrum.

1.0
Product
Spectrum Bundle
#1307190
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