Product: Spectrum Bundle Clear all filters (0 of 37 reviews match)
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Spectrum - All promos a bait and switch

Spectrum - All promos a bait and switch
Spectrum is running a Basic special for $89+. By the time the extras are added ,the bill is $132! And keep in mind,this is only for 1 year , then the increase will be added and the total will amount to approx.$170! For “basic “ service? Buyer Beware!
1.6
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Township 14 Pineville, North Carolina
Product
Spectrum Bundle
#1499144
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Spectrum - You can't downgrade

Long story short, of course after the promotion deal. I paying $250 from $71. called to cancel phone and cable. hour and a half of let me transfer you to this department 9 different reps none of which could downgrade my service only upgrade. finally I get the supervisor, name, address, last four of s.s. for the 9th time. She informs me that the system is down and she unable to complete the request. it took 3 months to get the service downgraded. And they shut down the internet which took hours to resolve. Just playing games. They won't tell you about a choice package @ $21.95
2.2
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Product
Spectrum Bundle
#1486161
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Spectrum - Bill going through the roof!!

I have had spectrum for a few years, I didn't need a phone nor do I use it now, but in order to get the deal price I had to include it. Now my bill is over $200 a month and I don't use the phone service The rep was no help whatsoever!
1.7
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Advertised vs Delivered
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Product
Spectrum Bundle
#1484875
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New Ad combining Spectrum TV with Spectrum Internet

Beware -- the new flyer that Spectrum has sent out implies that Spectrum TV + Spectrum Internet is available from $44.99. That, to me, implies that both services are available for that price for 1 year. NOT THE CASE! If you already have their internet service, the $44.99 is added for streaming TV. In other words, you pay the full price for their internet service plus the TV streaming service. This is totally misleading. BEWARE!
1.0
Details
Discounts and Special Offers
Product
Spectrum Bundle
I didn't like
  • Misleading advertising
#1478141
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Spectrum - Tv channel change

We live in an apartment which pays for basic cable. We added internet and all our tv channels changed. Internet should have nothing to do with the tv channels we had. We are extremely unhappy about the channel change!
Product
Spectrum Bundle
#1474231
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Let's see. They just RAISED their rates to longtime existing customers effective November 2018. When questioned about the increase they explained no REAL reason stating it's just their "normal" annual fee increase. Now here in January 2019 they mail out a notice of...
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Anonymous
Peggy Glenn

I only have internet with spectrum I was paying 49.99 I got a letter saying that there is a rate increase for 2019, it jump to 70.00 dollars I will be taking their modem back ...

Product
Spectrum Bundle
#1456338
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Spectrum - Worst I’ve had in years.

Constantly gets interrupted and loose cable and internet. Unfortunately my apt community comes with as part of the rent so I’m pretty screwed.
1.7
Details
Advertised vs Delivered
Billing Practices
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Spectrum Bundle
#1447033
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Internet rate increase, no deals for long time customers. After the 1 year promo rate increased $20.00. When you call customer service is courteous, but no help. They can only tell you the company scripted story.
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Anonymous
Larry Strickand

I agree about the rate increases, They have been known to have raised rates without any notice. They have other problems such taking out large parts of movies just to advertis...

Product
Spectrum Bundle
#1442158
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They have bad customer service all around. You go into the store and want to ask a question about services, BAD Attitude off the get go. It is hard to speak to someone with attitude. I was always told even if having a bad day, always smile and be pleasant with...
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1.1
Product
Spectrum Bundle
I didn't like
  • See review
  • Services lack of customer concerns attitude
#1423669
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September 12, 2018 When I agreed to subscribe to the Advertised Internet, Cable & Voice all for $29.99 each around or on January 23, 2018 after seeing the constant advertisement; I spoke to a CS representative extensively as I am disabled, planning to return to the...
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1.0
Product
Spectrum Bundle
#1422324
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