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Iv had spectum a little over 3 yrs now well what these mf dont tell u is after 2nd yr prices jump up i hv the top package and let me tell u if u get spectrum u might as well bend over now because for 1 in 3 dam yrs iv orderd maybe 10 movies on demand and not once have...
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1.5
#1274064
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Called to set up service at a property that we would be purchasing within the next couple weeks. Was told that I could go pick up my equipment now as I was going to be installing it myself. I specifically told the customer service rep that I did not want to start...
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#1272469
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I have had Time Warner Cable with 1 DVR, 2 video playback boxes and 1 basic cable device for years. Spectrum acquires TWC. 1 of my cable boxes that allow playback of programs recorded on DVR dies. I live in Mt Vernon NY and stopped by the Spectrum Store on Mcquestion...
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1.0
I didn't like
  • Customer store service store reps sat may 26 12 45 pm no help
#1264884
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Ok so they changed to all digital and had to go down to he office. They tell me that I now have to add two more boxes to my account or buy a Roku, Samsung or LG smart TV and down load their app to have cable on my tv's. I tell them I have a Roku box on one of the TV's...
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#1262868
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I first had internet service installed in May of last year. Ever since I have had nothing but problems with it. I was promised 100Mbps and have never gotten anything close to that speed. Right now I'm getting 2.6 Mbps and still paying full price. They have made...
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1.0
I didn't like
  • Quality of service nor their customer service
#1260389
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Over the last 3 weeks, On Demand has cut off on 5 different shows (One was only 5 minutes from the end). When we try to go back, it is completely reset to the beginning. I've tried to get help via the internet site, but can't get through to anybody who will help. This...
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1.5
I liked
  • Picture quality
I didn't like
  • On demand problems
#1248772
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I checked options for contracting internet with Spectrum and Verizon. The Spectrum website stated that there is no installation charge and neither a router charge. Well that is a very big lie! 1. It is definitely needed when you move to a new apartment to have someone...
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1.0
#1246139
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Glad to see all these negative reviews! At my home we do not have a choice as the cut my one block out when running lines! I live on a 3 block street and they ran service to the first two blocks and cut the 3rd block out! All the streets and neighborhoods around me...
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#1227029
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For the first 16 months every time I turned it on I had to wait for 10 min to due any thing but use the volume . And I was told that I would never have my monthly fee increased by my salesman and after 11 months they increased my bill $30.00 . I had 6 DVRs that never...
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I didn't like
  • Sevris i got for the price
#1224701
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Spectrum left a flyer on our porch last year promoting a special offer, we contacted the sales rep who came to our home. The sales rep assured us several times that at the end of the promotion period our bill would only increase $10.00. Well we received a bill last...
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Greenville, Pennsylvania
#1221724
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