Latest review first
September 12, 2018 When I agreed to subscribe to the Advertised Internet, Cable & Voice all for $29.99 each around or on January 23, 2018 after seeing the constant advertisement; I spoke to a CS representative extensively as I am disabled, planning to return to the...Read more
Company wrote 0 private or public responses to the review from 6 hours ago.
I went to spectrum desk and asked why I cannot transfer my calls to my cell phone when I am away from my shop but no one knows anything, I was given this website to find the answer. I can,t belive they have people employed that are so ignorant about the product they...Read more
Company wrote 0 private or public responses to the review from 2 days ago.
Buyout for AT&T spectrum lied, charlotte NC
spectrum cable they was suppose to pay off my AT&T bill $441.91 they lied to me, and I had to pay off my bill myself , so next time you here spectrum going to buyout your bill , run the other way, they lie to me im sure they will lie to you too , don't trust them at all . spectrum in charlotte nc, they will steal your money , L W
Company wrote 0 public responses to the review from 2 days ago.
Sadly we have been Charter and now Spectrum customers for greater than 15 years -only because it is the company our town has chosen to contract with. My stories of poor service over the years are too numerous to list. Most recently am trying to resolve issue of...Read more
Company wrote 0 private or public responses to the review from Dec 08.
On 12/6/2018 i had received a call regarding my internet bill. I have had many financial issues going on, lost my job, illness etc. I have been a customer since 1991. Adrian from spectrum calls me about my acct and i told him about the situation, i also made a payment...Read more
Company wrote 0 private or public responses to the review from Dec 07.
Spectrum - Email
Worst program evefr. CONSTANT PROBLEMS AND SAME EXCUSES
Company wrote 0 public responses to the review from Dec 06.
Spectrum - No loyalty to exesting customers
Why is there no loyalty to the existing customer? Why should we still pay twice as a new customer? This is why you are loosing massive customers because of the fire stick that we can use for nothing!!!!!! No thanks for our loyalty but bend over because you don't care about any of us.
Company wrote 0 private or public responses to the review from Dec 03.
Spectrum - Rate Guarantee
I was promised a one-year rate guarantee and was given specific dates that my rate would not change. I called Spectrum because my rate did change after 6 months. I was told that the rate was changed even for customers that were guaranteed a rate. How you can call it a guarantee if you don't honor it?
Company wrote 0 public responses to the review from Dec 02.
Quit jacking up our bill every month. It is constantly 1 or 2 more for the same service. There is no need to nickle and dime us to death. If you really want to retain customers, stick to the price you promise, and quick edging up the monthly fees so you can do a money...Read more
Company wrote 0 public responses to the review from Nov 23.
Why would a company, whose vast offerings include email systems, would not allow its customers to reach its Customer Support by email. Spectrum seems to make it almost impossible to report any issue with anything method other than a phone call. Do they not realize the...Read more
Company wrote 0 private or public responses to the review from Nov 19.
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