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I was contact by your representative about lowering my cable bill and adding phone and internet. I told her I didn’t want phone or internet and the only way I would change my subscription was if I was able to keep all the same channels I had. I have had Time Warner for...
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#1385496
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Small business Internet has been down in our area for the past two working days. When calling customer service, I'm told by recorded message that they're working on it and they don't have any more information. They've given me a web site for updates...
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1.3
I didn't like
  • Unreliability and lack of customer service
  • Everything about them
#1383803
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worst customer service I've had in my entire life. They don't care about customer satisfaction, the only thing they care about is money. they have become so greedy since they changed to spectrum. I went to one of their store to change a remote as instructed by a...
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#1381945
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Spectrum - El servicio a cliente más malo que he tenido en este país.

Llame para tratar de cambiar mi proveedor de tv y internet a spectrum y la persona que me atendió me dijo que estaba perdiendo el tiempo conmigo y teníamos no más de 3 minutos hablando. Si así es empezando como será si uso su servicio. Pésima atención. Me olvido de tratar de tomar este servicio buscare otras alternativas.
#1380827
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Time and time again, trying to get assistance from this company is incredibly infuriating. Today, we had a power flicker. All of my cable boxes came back except for one. I rebooted it, because we know the dumb robots you speak to are going to tell you this is what you...
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1.0
I didn't like
  • Waste of time spent trying to resolve issues
#1379252
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To begin with...I am a veteran on fixed income...I moved to my current address on May 1st which is Senior Housing that has a bulk acct with Spectrum that management charges an extra 45 dollars above rent charge...after contacting Spectrum i agreed to paying them...
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1.1
I didn't like
  • No flexibility for rare issues
#1378928
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Worst customer service I had in a long time. Three times I've had to correct my telephone number with them. Guess what, its wrong again. They SUCK. Because I couldn't give the WRONG phone number, that they have put on my account, and the fact that I am at work and...
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Anonymous
Sam

Spectrum has the worst internet service that we have ever had. It constantly drops the WiFi even if I am standing right next to the router. I cannot wait to get another provid...

1.6
I liked
  • No contracts
I didn't like
  • Cs sucks
  • Waste of time dealing with cs
#1377061
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Spectrum - Unfair long lines

Spectrum - Unfair long lines
Clerk keeps saying will be right with you. They need to treat customers like they give a ***
#1376382
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This just happened everytime, when we went in to get the Spectrum, I went in to look on the cable. It just cutted off completely, and also it was the guy named Christopher who cutted the house compartment in the Master Closet, and he just made a mistake, and he told us...
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#1375806
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Contact Spectrum

Mailing Address:
Spectrum
6845 E US Hwy 36 suite 500
Avon, Indiana 46123
United States
Phone:
(855) 757-7328
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Placing a telephone call to Spectrum customer service on sales or technical support is absolute *** The wait times are endless. There are always "an unusually high number of calls." Generous they are though....they offer you the option of receiving a callback.....press...
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2.2
I liked
  • Marketing
I didn't like
  • Almost everything else
#1375533
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