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Top Question
#130315

Customer service.

Who can I contact about the 99 replies I received when I asked my neighbors about their spectrum bill jumping $200 more!

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Answer:
by #2281826

I accidentally requested to having HBO when trying to watch a show on demand. I do not want to have or pay for HBO. Please cancel the request. Elaine Lundgren 19 Phoebes Way Cape Elizabeth, ME

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Question:
#133894

Why isn’t Spectrum on Roku TV not working?Everytime I try to login to spectrum it keeps giving me a message saying “Unkown, we’re sorry we are unable to complete your request”! WHAT DO I DO THIS HAS BEEN GOING ON FOR TWO WEEKS

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Answer:
by #2261256

Roku and Spectrum don't work together anymore. You will need an Apple air streaming hub. It works well. Amazon is around 100$.

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Question:
#68819

Where's my bill.

I haven't received my spectrum bill yet plus I can't login in as my info is incorrect my name is spelled Lori not laurie. I no longer have landlines 718 449****

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Answer:
by #2035879

do you happen to have any of your spectrum bills from past months if so you should be able to get the security code off there and you should be able to call spectrum customer service and ask them and let them know if your address or stuff have changed I know they bills are printed or sent out like the 12th of the month and it's July 16th 2021 and I just now received my bill in the mail

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Question:
#64386

How do i activate the features in my phone?How do I activate the call guard, call block. Speed dialing and other features on my phone?

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Answer:
by #2005381

According to Spectrum FAQs the Call Guard feature is accessed through your Spectrum account where you can add phone numbers to your Allow List to ensure those calls are never blocked or alerted.
To turn on call blocking features:
  • Sign in Spectrum account.
  • Select the phone icon at the top right.
  • Select Settings.
  • Choose Privacy on the left.
  • Select Call Blocking.
  • Select the On button.

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Question:
#62424

I need to pay my bill.

How in the world can I pay my mobile bill?

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Answer:
by #2002828

with mobile, you are automatically enroll in autopay. you can log in to the spectrum mobile app to change the form of payment or make an extra payment towards a phone

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Question:
#62134

Why in your infinite wisdom, decide to charge for more programming?At this time when so many are out of work, or lost jobs, did you decide that you wanted to take advantage and start charging for discovery plus? Your charges are already outrageous, so you've decided to make more money by taking mine! WOW.

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Answer:
by #1983057

As stated at nerdschalk.com, Discovery Plus is only a subscription-based streaming service, so Spectrum charges for it.
To get more information about the Spectrum channels, please contact the Spectrum customer care team:
  • by phone at (855) 757-7328 (toll-free number within the United States);
  • via the company's social networks.

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Question:

How do I get Discovery + for my tv?

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Answer:
by #1974819


In order to get Discovery + for your tv you should have a special Spectrum plan. Please, contact Spectrum customer service for the plan available for you. You can reach them by phone at 1-85*-707-7328 or via live chat.

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Question:

can someone spy on me using my wifi and how can is it done.

I think someone has been spying on me and if so how can I fix the problem

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Answer:
by #1964641

According to quora.com you'd better check the MAC addresses connected to your router. If you see a MAC address that’s not one of your devices, blacklist it. Do that every few days, or weeks, depending on how often you find someone connecting to your router without your permission.

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Question:
#58677

How did you come up with this figure.

Well the account is actually in my wife's name but I'm the one that pays the bills ok start with the service was supposed to be a bundle for around 75 dollars a month now they breaking it apart and charging for each individual service which almost doubles the total and its only been active for around two months so they breached an agreement really fast plus the first month we only received cable TV because the internet wasn't working so customer service said they would deduct a said amount from the second month bill to account for the not having internet for almost the whole first month well got a second month bill nothing deducted so I feel they can come to a reasonable figure or they can come get their junk out of my house

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Answer:
by #2035810

they will keep raising the price on you I use to have cable and internet with them the bill got so high I couldn't afford to pay it so instead I got spectrums app which is also crap now I just have internet and they want to tell me I didn't pay them when I have proof showing on my bank that I paid it so they overcharged me my bill is normally 90 a moth they charged me 8.95 before I knew it they charged me 188 bucks whatever you do don't put your bill with them on auto pay because they will keep taking your money and you won't have anything left

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Question:
#58297

How to I contact you?I have pcs’d over seas and no longer need service. I cannot call however my husband is second on the account Joseph Corrow. I just need to cancel service.

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Answer:
by #1965563


According to Spectrum FAQs the only way to cancel your service is by contacting Spectrum customer support. In order to reach their reps you should call at: (833) 267-6094.

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