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since they took over time warner cable our business has suffered greatly. phones always down internet always down.

on hold more then 45 min when you call. everyone in our areas is going to at&t we soon will jump on that bandwagon . they offer no compensation for loss of money. I have called over a 100 times in a few months most of the time unable to reach anyone and when I do the only thing they can say is that they are working on the issue.

I do not recommend this company their service is a failure. and just because the customer service people ar nice does not make up for the unreliable service they provide

Reason of review: phone and internet service.

Location: 2910 Whitehall Park Dr, Charlotte, NC 28273, USA

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