Contact Information

Spectrum Phone Numbers

Toll-Free Number:

  • (855) 757-7328

Assistance With An Existing Order:

  • (855) 243-8892

Customer Support:

  • (800) 892-4357
  • (833) 780-1880

Order Assistance:

  • (855) 839-4691

Order New Service:

  • (833) 694-9256
  • (855) 757-7328
  • (855) 222-0102
  • (844) 762-1301
  • (833) 694-9259
  • (855) 657-7328
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Currently you can call only US numbers.

Corporate Office Address:

Spectrum
6845 E US Hwy 36 suite 500
Avon, Indiana 46123
United States

Help in Social Networks:

Summary of Spectrum Customer Service Calls

211 TOTAL
CALLS
6% SUCCESSFUL
CONNECTIONS
07:31 AVG CALL
DURATION
28% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Spectrum to Ask about:

Payments and Charges Question:

  • “Payment”
  • “Pay bill”
  • “Bill”

Staff Question:

  • “No internet and service”
  • “To see if my area get your service”
  • “Bad customer service” , Review # 1764125

Product/ Service Question:

  • “Unlock network”
  • “Cable ain’t working”
  • “My remote isn't working”

Account Question:

  • “Need wifi password”
  • “Account”
  • “Need to change password”

Activation/ Cancellation Question:

  • “Cancel Service”
  • “Mobile activation”
  • “Cancel add on”

Shipping and Delivery Question:

  • “Tracking a telephone”

Refund Question:

  • “My refund”

Return/ Replace Question:

  • “Change appointment date”

Other Question:

  • “Cable”
  • “Wifi”
  • “All internet has been out for 8 hours”

Spectrum Rating Stats

1.4 out of 5 stars
based on 320 reviews
See all 466 reviews

Rating trend

About

Spectrum Terms of Service
To read more: https://www.spectrum.com/policies/terms-of-service
Spectrum Privacy Policy
To read more: https://www.spectrum.com/policies/your-privacy-rights
Top Spectrum Services

Customer Care, Bundle, Internet Service

Spectrum Pros and Cons

Pros: No pros, Internet, Thier price, Service was always good, Reliable internet service

Cons: Poor customer service, Customer service, Waste of time spent trying to resolve issues, Bad customer service, That im getting ripped off paying for service that i cannot get

Spectrum is ranked 360 out of 1908 in Telecommunications category

Area Served

USA

Payment Methods

VISA

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Spectrum Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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