Spectrum Phone Numbers and Emails

Toll-Free Number:

  • (855) 757-7328

Customer Service:

  • (877) 424-9246
    Business Customers
  • (866) 785-5681
    Carrier Clients
  • (855) 293-7415
    Existing Customers
  • (808) 643-8510
    Hawaii Clients
  • (855) 363-4906
    Moving
  • (866) 271-7664
    New Customers
  • (855) 657-7328
    Residential customers
  • (888) 812-2591
    Spectrum Enterprise
  • (833) 224-6603
    Spectrum Mobile
  • (704) 731-3001
    Spectrum Mobile
  • (833) 267-6094
    Spectrum TV Services
  • (855) 757-7328
  • (203) 905-7801
  • (800) 892-4357
  • (888) 406-7063

Accessibility Solutions:

  • (844) 762-1301

Sales:

  • (866) 850-5136
    Spectrum Enterprise
  • (855) 243-8892
  • (855) 892-2072

Technical Support:

  • (833) 780-1880
More phone numbers and emails Less phone numbers and emails

Spectrum Contact Information

Spectrum Website:

Spectrum Online Chat:

Corporate Office Address:

Charter Communications, Inc.
400 Atlantic Street, 9th Floor
Stamford, Connecticut 06901
United States

Other Info (opening hours):

Mailing Address:

2 Digital Place

Simpsonville, SC 29681


Other Location:

8060 Park Lane

Suite 120

Dallas, TX 75231


11255 Garland Road

Ste 410

Dallas, TX 75218


3450 Bainbridge Drive

Suite 590

Dallas, TX 75237


1515 N Town E Blvd

Ste 524

Mesquite, TX 75150


2640 N Belt Line Road

Irving, TX 75062


1450 E Belt Line Road

Richardson, TX 75081


2630 N Josey Lane

Suite 128

Carrollton, TX 75007


490 Cedar Sage Drive

Garland, TX 75040


700 Alma Dr

#101-103

Plano, TX 75075


2100 N Dallas Pkwy

Suite 102

Plano, TX 75093


770 East Road to Six Flags

Suite 168

Arlington, TX 76011


717 Hebron Pkwy

Ste 130

Lewisville, TX 75057


2720 State Highway 121

Suite 100

Euless, TX 76039


4001 Arlington Highlands Blvd

Suite 125

Arlington, TX 76018


1456 Eastchase Pkwy

Suite 115

Fort Worth, TX 76120

Fax:

+1 (864) 297 2236
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Spectrum Rating Based on 1K Reviews

Rating details

1.7
more details
Customer service
Product or Service Quality
Value for money
Reliability

Rating stats

Rating trend

Summary of Spectrum Customer Service Calls

14.6K TOTAL
CALLS
08:15 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Spectrum Customer Service?

Payments and Charges Question:

  • “Make a payment”
  • “Pay bill”
  • “For my Bill”

Product/ Service Question:

  • “Tv does not work”
  • “Phone not working”
  • “Cable in bedroom is not working”

Staff Question:

  • “New service”
  • “To get help with my Internet service”
  • “Service not working”

Activation/ Cancellation Question:

  • “Cancel Service”
  • “Cancellation”
  • “Need to cancel cable”

Request for Information Question:

  • “Need help with setup”
  • “Need to talk to an agent”
  • “How much do I owe now on my bill”

Account Question:

  • “Password on my router”
  • “Needing my wifi password”
  • “Change username”

Return/ Replace Question:

  • “Change account email”
  • “Internet- replacement modem”
  • “Help with equipment return”

Shipping and Delivery Question:

  • “Channels not coming in local channels”
  • “My device was sent to the wrong address”
  • “Tv not coming on”

Cards Question:

  • “Change card payment”
  • “Update credit card bill”
  • “Need sim card”

Refund Question:

  • “My refund”
  • “Refund”
  • “Was supposed to be issued a refund.”

Employment Question:

  • “Job application review”
  • “Find what the payoff on the phones”
  • “Need for job”

Website/ Application Question:

  • “Tripped breaker. Initial application is not downloading on tv”
  • “App not working”

Other Question:

  • “Internet:Wi-Fi”
  • “Cable issues”
  • “Outage”

About

Spectrum Terms of Service
To read more: https://www.spectrum.com/policies/terms-of-service
Spectrum Privacy Policy
To read more: https://www.spectrum.com/policies/your-privacy-rights
Top Spectrum Services

Customer Care, Internet Service, Bundle

Spectrum Pros and Cons

Pros: No pros, No pros as far i can tell, Internet, Reliable internet service, Fast internet

Cons: Customer service, Waste of time spent trying to resolve issues, Poor quality, High price, Waste of time dealing with cs

Related Companies

Charter Communications, Time Warner Cable, Bright House Networks, Roadrunner, Spectrum News

Spectrum reviews and complaints

Spectrum is ranked 303 out of 1708 in Telecommunications category

Area Served

USA

Payment Methods

VISAAmerican ExpressMasterCard

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