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Calling Time Media/Spectrum complaining about a 30% increase concerning my computer and land line connection and ending up canceling it. Spectrum ignored my request and kept billing me at the new increased rate.

I had spend close to an hour with a representative on the phone discussing to either give me a break on my land line or cancel it.

I ended up canceling my land line, but to no avail the bill keeps increasing every month based on something I had canceled.

This huge corporation that now is a conglamorate of AT&T, Time Warner, Spectrum, Direct TV etc. represents one of America's worst monopolies with basically no customer service.

The CEo of this out fit receives a compensation of over $35 million a year.

Product or Service Mentioned: Spectrum Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $100.

Preferred solution: Full refund.

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Anonymous
#1619635

Spectrum, also formerly Time Warner Cable, Brighthouse Network and Charter, is in no way affiliated with AT&T/DirecTV. AT&T bought a company called Time Warner Inc, not Time Warner Cable.

It might be helpful if you check your facts before you start posting things on the internet that you know nothing about.

This just makes you look ignorant. Have a nice day though!

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