Spectrum
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAwful service and constant outages
Preferred solution: Full refund
User's recommendation: Don’t get spectrum. You may as well be off grid.
They could not find my name for my account.
Preferred solution: A new cable box
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Dallas, TexasService start
User's recommendation: Switch Carriers
Wi fi no connection shows exclamation point on then off on then off over and over again.
Preferred solution: Fix problem
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Bessemer, AlabamaNo wifi
Spending hours on phone and waiting for appointments that to date have been a nightmare
User's recommendation: Look for another company serving your area
New install internet fiber down twice in 10 days
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Gastonia, North CarolinaVery Dis satisfied with service and customer service and Escalation service !!
Preferred solution: Price reduction / resolution to issue with price reduction conducive with service till issue resolution .
User's recommendation: Avoind Time Warner / Spectrum
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI hate spectrum you have to jump through hoops to get your bill lowerd!
- Terrible customer service
Preferred solution: Price reduction
Line from pole to house down and box
User's recommendation: I would go with another company if we had a choice
Internet always goes out
User's recommendation: Provide savings for customers, not receiving the service they pay for.
Internet:Offline
User's recommendation: 100%
Billing issue
User's recommendation: Go somewhere else
Loss of streaming video
To find out why my server won’t let me send emails
User's recommendation: No way!
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