Latest review first
I signed up for Spectrum triple play bundle for 128 a month. I was told, that after one year, I would be charged the going rate, which was 144. Well, I got my bill yesterday (November 1, 2018) and the bill was almost 200!! I called billing and they told me that the...Read more
Asked about have line taken down for short duration to remove dead trees threating cable and power line to my home. service person Marc did not seem to be able to handle this request (with many grumbles and bad looks)and after about 30 minutes asked for help and gave...Read more
Plymouth, New Hampshire
I didn't like
- Customer service
Today I called Spectrum to politely let them know that I was canceling my tv package part of my bundle immediately and had to listen the guy on the other line barrage me with deals that were never offered in the past. I explained that for years whenever I called to...Read more
Spectrum - *** service for crazy high prices
So I just found out spectrum will be raising their rates for cable and internet next month. I already canceled my cable after years of being a customer and pay $69.99 just for internet. Now they want to charge more for a service that rarely works well make sure you advoid this *** company at all costs
Since august spectrum has been at my house every week to every other week due to lack of service! this is just a horrible thing! after 9 years with fios i go to spectrum which was the biggest mistake of my life and the lack of service i have gotten from spectrum is...Read more
I didn't like
- That im getting ripped off paying for service that i cannot get
- Spectrum sucks
I was contact by your representative about lowering my cable bill and adding phone and internet. I told her I didn’t want phone or internet and the only way I would change my subscription was if I was able to keep all the same channels I had. I have had Time Warner for...Read more
Small business Internet has been down in our area for the past two working days. When calling customer service, I'm told by recorded message that they're working on it and they don't have any more information. They've given me a web site for updates...Read more
worst customer service I've had in my entire life. They don't care about customer satisfaction, the only thing they care about is money. they have become so greedy since they changed to spectrum. I went to one of their store to change a remote as instructed by a...Read more
Spectrum - El servicio a cliente más malo que he tenido en este país.
Llame para tratar de cambiar mi proveedor de tv y internet a spectrum y la persona que me atendió me dijo que estaba perdiendo el tiempo conmigo y teníamos no más de 3 minutos hablando. Si así es empezando como será si uso su servicio. Pésima atención. Me olvido de tratar de tomar este servicio buscare otras alternativas.
Time and time again, trying to get assistance from this company is incredibly infuriating. Today, we had a power flicker. All of my cable boxes came back except for one. I rebooted it, because we know the dumb robots you speak to are going to tell you this is what you...Read more
I didn't like
- Waste of time spent trying to resolve issues
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